{"id":1144,"date":"2025-09-08T14:35:21","date_gmt":"2025-09-08T12:35:21","guid":{"rendered":"https:\/\/finvalia.es\/chatbot-inteligente\/"},"modified":"2025-09-10T08:58:57","modified_gmt":"2025-09-10T06:58:57","slug":"chatbot-intelixente","status":"publish","type":"post","link":"https:\/\/finvalia.es\/gl\/chatbot-intelixente\/","title":{"rendered":"CHATBOT INTELIXENTE: DO CO\u00d1ECEMENTO EXPERTO \u00c1 VENDA NUN CLIC"},"content":{"rendered":"\n<p>Dentro do reto de \u201cMercado Intelixente\u201d, Finvalia desenvolveu un chatbot multiling\u00fce baseado en modelos de linguaxe (LLM) que transforma a complexidade da madeira natural en respostas inmediatas e precisas. A s\u00faa misi\u00f3n: dar soporte a unha rede comercial global que precisa contestar sobre prezos, calidades, formatos ou prazos\u2026 mesmo dende o m\u00f3bil.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Como funciona o chatbot<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Adestramento especializado sen erros.<\/strong> O bot alim\u00e9ntase de milleiros de manuais de dese\u00f1o, fichas de recubrimentos, listaxes de prezos e niveis de stock internos de Finsa, non de fontes xen\u00e9ricas de internet.<\/li>\n\n\n\n<li><strong>Arquitectura multiaxente.<\/strong> Varios submodelos colaboran: un consulta o ERP, outro o Excel de stocks e outro interpreta normas de dese\u00f1o, ensamblando a resposta \u00f3ptima.<\/li>\n\n\n\n<li><strong>Visi\u00f3n artificial integrada.<\/strong> Un m\u00f3dulo adicional analiza imaxes e busca produtos similares no cat\u00e1logo en tempo real.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Exemplos en acci\u00f3n<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Custo dunha coci\u00f1a dun hotel de luxo.<\/strong> Un profesional pregunta: \u00abCanto pode custar un moble de coci\u00f1a para un hotel de luxo?\u00bb. O sistema multiaxente localiza a especie de madeira axeitada, comproba se hai chapa en stock, calcula a superficie necesaria e devolve unha estimaci\u00f3n de prezo e prazo en segundos.<\/li>\n\n\n\n<li><strong>Busca por imaxe.<\/strong> O cliente env\u00eda unha foto de referencia; o chatbot identifica o dese\u00f1o e prop\u00f3n as chapas m\u00e1is parecidas dispo\u00f1ibles, lanzando automaticamente o fluxo comercial.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Impacto xa medido<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Velocidade de resposta:<\/strong> consultas que antes requir\u00edan varias chamadas res\u00f3lvense en menos dun minuto.<\/li>\n\n\n\n<li><strong>Mellor experiencia de cliente:<\/strong> a persoa usuaria obt\u00e9n datos fiables e visuais en segundos.<\/li>\n\n\n\n<li><strong>Eficiencia interna:<\/strong> libera ao persoal experto para tarefas de maior valor engadido.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Que ser\u00e1 o seguinte?<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Recomendar ofertas preferentes segundo dispo\u00f1ibilidade e marxe comercial.<\/li>\n\n\n\n<li>Integraci\u00f3n completa con ERP e CRM para rexistrar automaticamente oportunidades e pedidos.<\/li>\n\n\n\n<li>Despregamento escalonado: piloto operativo na Delegaci\u00f3n Noroeste e extensi\u00f3n ao resto da rede comercial en 2026.<\/li>\n<\/ul>\n\n\n\n<p>Con este desenvolvemento, Finvalia converte a calquera comercial nunha persoa experta en madeira, reforza a confianza da clientela e d\u00e1 un paso decisivo cara a un mercado verdadeiramente intelixente.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A rede comercial contar\u00e1 cun apoio 24\/7 grazas a este reto tecnol\u00f3xico desenvolvido por Finvalia<\/p>\n","protected":false},"author":7,"featured_media":1137,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-1144","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-novas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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